Yes! Our jewellery is made from premium stainless steel with an 18K gold PVD coating, making it 100% waterproof and tarnish-resistant. You can wear it in the ocean, shower and while working out without worrying about fading or discolouration.

No, our jewellery is designed to be long-lasting and skin-friendly. We use high-quality, hypoallergenic materials that won’t tarnish or cause skin discolouration.

While our jewellery is waterproof and sweatproof, we recommend rinsing it with fresh water after exposure to saltwater or chlorine. A gentle wipe with a soft cloth will keep it looking its best. Store your pieces in a dry place when not in use.

We currently ship Australia-wide and to select international locations. Shipping times and costs vary depending on your location and will be calculated at checkout.

Orders are typically processed within 1-2 business days. Standard shipping within Australia takes 3-7 business days, while express shipping takes 1-3 business days. International shipping times vary.

Yes! Once your order has been shipped, you will receive a tracking number via email so you can follow its journey to you.

We accept returns on unworn jewellery in its original packaging within 30 days of delivery. Please note that earrings are final sale due to hygiene reasons.

We take great care in packaging your order, but if your jewellery arrives damaged, please contact us at hello@elaiacollective.com within 7 days of receiving your order, and we’ll sort it out for you.

Yes, we offer exchanges for different sizes or styles within 14 days of delivery, provided the jewellery is unworn and in its original condition.

Our jewellery is crafted from high-quality stainless steel with an 18K gold PVD coating. It is hypoallergenic, waterproof and tarnish-resistant, making it perfect for everyday wear.

At this stage, we do not offer custom pieces, but it’s something we’re exploring for the future!

Yes! Our pearl jewellery features genuine freshwater pearls, each with its own unique shape and lustre.

You can reach us at hello@elaiacollective.com or through our contact form. We’re happy to help with any questions you have!

Elaia Collective is an online-only brand, allowing us to keep our prices fair while offering high-quality jewellery directly to you.

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